Family Owned and Run - Established 2003 Free Brochure

Terms and Conditions of Sale

These terms and conditions govern all contracts entered into by the Company for the supply of sale of goods or services.  Any order given to the Company shall be deemed to constitute an Agreement to be bound by these terms and conditions.  No variations of these terms and conditions shall be of any effect unless agreed by the company in writing.

1. Access to the concrete base or place of installation

The company reserve the right to return to our works and levy a charge if the following access in not available:  The customer will provide suitable access for our lorry to get 1.5 metres from the concrete base or place of erection, to enable unloading by two persons. The company also requires 1-metre clearance around the base and your boundary.  We must be notified 3 weeks prior to delivery if such access is not possible whereupon the company will reflect any additional expense, in writing, to the customer who must then either provide further suitable personnel or suitable transport to enable access to the site, or agree to pay further charges for Prime Stables to provide additional personnel.  Access to the site must be safe and unrestricted at all times.  Only Prime Stables personnel to be on site during installation.  For further information please refer to our “What to expect letter” supplied on receipt of deposit.  The Company will not be held responsible for any damage howsoever caused to the customers land or property whilst gaining access, or in the execution of the erection of the customer’s buildings.  This includes the base, brickwork and vehicular access to the customer’s site and required transit across the customer’s land/paddocks/fields or gardens,

2.Description of Goods

The Company’s brochure and any elevation drawings, is a guide only and does not form part of any contract.  All goods are supplied subject to reasonable availability to the company of suitable materials and labour.  Some timber sizes are nominal and subject to normal variations.  Timber is a natural product, which is inspected at time of manufacture.  We cannot be held responsible for subsequent timber shrinkage, warping, cracking or movement after erection.  The company reserves the right to alter specifications without prior notice.  In the event of any error, the company will only be held responsible if both the customer and the company have confirmed their requirements in writing.


All prices are subject to VAT at the current rate.  In the event of any increase in the cost to the company of overheads, labour, goods, materials or transport after the date of quotation the company reserves the right to increase its prices accordingly.  Once your deposit is received, the price will stay fixed for three months.  Half of the quoted total price is required upon placing the order, with the balance to be paid strictly on the day of erection.

4.Dispatch and Delivery

Any time or date quoted by the company for delivery is given and intended as an estimate only and the company shall not be liable in any manner whatsoever for any loss or damage or failure to deliver within such times.  No delay or failure to respect of delivery or part delivery shall entitle the customer to treat the contract as repudiated.  The company will not deliver any buildings or machinery through or over any domestic buildings or over fences.  Electricity is required to enable us to bolt down buildings on site.  A small amount of excess materials may be left on site at one location, for disposal by the customer.

5.Bases and Erections

All basses must be level and with correct brick/sleeper work in accordance with the company’s brick/sleeper plan.  Any form of brick/sleeper work must be adequately fixed to the ground.  If in the opinion of the installation team, the base does not meet the required standard the company reserves the right to refuse to erect the buildings and to charge the customer an additional cost to return at a later date.  Any loss, damage, or deterioration the building or its components, which occur after delivery while waiting for adequate completion of the base, will be the responsibility of the customer.


Any complaints must be notified to the company within seven days of the delivery/completion of the building(s).  Complaints must be notified prior to any livestock being admitted.  Complaints regarding garages or workshop type buildings must be notified prior to any internal work being carried out.  The company will not be held responsible for damage caused by extreme weather conditions, fire, theft or Acts of God.


Customers must insure all materials/buildings delivered to site and ensure adequate cover by insurance against fire, theft, extreme weather conditions, Acts of God, or other loss or damage.


All goods remain the property of the Company until paid for in full.  A 50% deposit will be taken upon order via credit, debit card, cheque or bank transfer, with the balance to be paid either by cheque given to the erectors, debit card over the phone to the office prior to the erectors leaving site, or bank transfer to reach the company’s bank account no later than noon on day/last day of installation.  On all orders over £10,000 we require 50% of the total order value to be paid on order, with a further 25% payable one day prior to delivery and the final 25% due on the day of completion of the installation.  If the customer requires to cancel the order this should be notified ten working days prior to delivery, whereupon the deposit will be returned in full, provided work has not been started or disruption caused to the working schedule.  In any event, an administration fee may be added.  The company reserves the right to dismantle and remove any buildings not paid for in full.  The customer must allow the company’s staff access to the site or this purpose.  The customer will be notified in writing if this action is to be instigated.  Interest will be charged on overdue payments at 5% over base rate.

9.Law Governing the Contract

The contract shall in all respects be constructed and operated as an English contract governed by English law and any dispute arising out of, or in connection therewith, shall be referred to the English courts.

Prime Stables are not liable for any errors, omissions or inaccuracies arising from the use of the information contained herein.

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