Frequently asked questions
Browse our frequently asked questions to learn about our equestrian buildings, planning permission, concrete bases and much more.
- Is my payment secure when ordering?
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Yes! All deposit payments and holding fees are kept in a fully bonded, insured client account. This ensures your money is fully protected, giving you complete peace of mind through the ordering and delivery process.
- What are your delivery options and associated costs?
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We offer flexible delivery options tailored to your location. Delivery costs depend on distance, and our team will provide a clear quote before your order is finalised.
- How do I place an order, and what information do you need?
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To place and order, we ask for a 50% deposit. We’ll also need your full delivery address. Once your order is confirmed, we’ll handle all the necessary paperwork, including a detailed layout plan for any brickwork, railways sleepers, mobile towing frames, or other site requirements. We can also do holding fees, please discuss this with a member of our team.
still need help?
Didn’t find the answer you were looking for? Give our talented office team a call, we’re always happy to help.