Sarah Re: Design, supply and erection of Double Car Port. I am in the process of filing away all the correspondence in respect of the above and realise to my shame I have not taken the time to write my thanks to you and our splendid team. I found Prime Stables on the internet. The site gave me a simple and clear understanding of what your company had to offer. After one call to Nikkie, I was able to meet her at your premises to view your structures and discuss our requirements. Nikkie’s approach was friendly, unhurried and she was able to answer my numerous questions without hesitation and I was left convinced Prime Stables was the company for me. My local planning office challenged my application several times and I was fully supported by Kim in your office, whose attitude was always friendly and patient. She was able to give me solutions to my “planning” objections and the revised drawings/plans for the carport were always sent promptly in order for me to re-submit to the planning offices. The team you sent to erect the carport were tidy and considerate of the numerous trees that surround our property. The carport was erected in the time frame expected and the design and quality was just as your team had described. What impressed me was that they worked from the moment they arrived until they left – no long breaks which is very rare, despite the pouring rain. From my initial enquiry to the final erection of the carport, your team were listening to my concerns and always able to find the answer. Over the period, I must have spoken to Nikkie and Kim 20-30 times, trying to work through the numerous planning objections and concerns. Their customer care and product understanding is a credit to Prime Stables and I would have no hesitation in recommending your company and product. Regards, Nicola M Thorp
